At Alpha Peptides, we are committed to supplying high-quality research compounds and maintaining clear, transparent policies for our customers.

All products sold by Alpha Peptides are supplied strictly for research and laboratory use only. Due to the sensitive nature of these products and to maintain quality assurance and compliance standards, we operate the following returns and refunds policy.

• All sales are final once an order has been processed and dispatched.
• We do not accept returns on research products, including unopened or unused items.
• This policy is in place to ensure product integrity, sterility, and traceability.
   

If you receive an item that is:

• Damaged during transit
• Incorrectly supplied
• Missing from your order
   

Please contact us within 48 hours of delivery at info@alpha-peptides.co.uk, providing:

• Your order number
• A clear description of the issue
• Supporting photographs where applicable
   

Once reviewed, we will arrange a replacement or refund at our discretion.

• Refunds are only issued where a fault, damage, or error is confirmed.
• Approved refunds will be processed to the original payment method.
• Refund processing times may vary depending on your payment provider.
   

• Orders may only be cancelled before processing or dispatch.
• Once an order has been processed, it cannot be cancelled or refunded.
   

• Orders refused at delivery or returned due to incorrect address details may not be eligible for a refund.
• Any approved refund in these cases may be subject to administrative or shipping deductions.
   

All Alpha Peptides products are sold for research and laboratory use only.
They are not intended for human or veterinary consumption, medical use, diagnosis, treatment, or prevention of disease.
 

If you have any questions regarding this policy, please contact our support team at:
📧 info@alpha-peptides.co.uk